GovDelivery Email Subscription Service

Printer Friendly Number 2007-13

U.S. Department
of Transportation
Federal Transit



SUBJECT:   GovDelivery E-mail Subscription Service

PROGRAM AREAS:  Customer Service

DATE:  March 21, 2007

Sign up for email updates on this topic.

The Federal Transit Administration (FTA) implemented GovDelivery, an e-mail subscription service on the FTA public website homepage, on Monday, March 12, 2007.

This tool enables grantees, the public, other stakeholders and you to stay informed of subjects of interest. Simply provide your e-mail address and select topics from the website you want to follow. GovDelivery automatically monitors designated web content that the FTA Website Working Group has substantially modified and proactively sends e-mail to alert subscribers when changes are detected. These e-mail updates will be on various topics including Federal Register Notices, Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU) Implementation and others.

GovDelivery will be managed by FTA Content Coordinators in the Program and Regional Offices that have access to a GovDelivery administrative tool which triggers e-mails to be sent to subscribers.

Reasons we decided to implement this customer service include:

• Internet users are 5 times more likely to check e-mail than to visit even one government website on any given day.
• E-mail is a cost effective and easy way to reach thousands.
• E-mail is the most common use of the Internet (Source: Pew Internet and Life Project)

For further information, please contact Annette Clothier at 206-220-4461, or email



R.F. Krochalis
Regional Administrator