VTCLI Project Selections 2012

State Recipient Location Project Description Amount
CA San Diego Association of Governments (SANDAG) San Diego County The San Diego Association of Governments is partnering with a local transit provider (FACT) and information resource (211 San Diego) to improve the accessibility of information for San Diego County’s transportation services through an enhanced directory of resources, a one-click transportation web site, 24/7 live telephone service, a free mobile transportation application for smart phones and at least 20 interactive transportation kiosks at military facilities, workforce one-stops and other veterans sites. $2,050,000
CA Santa Clara Valley Transportation Authority (VTA) Santa Clara County The Santa Clara Valley Transportation Authority will expand and update an existing one-call/one-click center to improve access to a wide array of transportation resources that are available for veterans, military personnel and their families in Santa Clara County and Silicon Valley, which is home to about 20 percent of veterans in California. $2,050,000
CA Total $4,100,000
CO Colorado Department of Transportation Denver & Statewide The Denver Regional Mobility & Access Council will expand marketing and outreach activities to promote its one-call/one-click center, provide technical assistance to other VTCLI projects statewide, and enhance partnerships between veterans, military, medical and service organizations statewide to improve access to transportation and health care services for more than 200,000 veterans who live in Colorado. $50,000
CO Colorado Department of Transportation Montrose, Delta & San Miguel counties All Points Transit, a transportation provider in rural Western Colorado, will enhance its current One-Call Transportation Program, identify unmet transportation needs for more than 40,000 veterans and active duty military personnel in the region, and promote available resources with enhanced marketing and outreach activities. $14,500
CO Colorado Department of Transportation Pikes Peak & Statewide Accessible Coordinated Transportation of the Pikes Peak Region will enhance its existing one-call/one-click center, coordinate local and statewide resources to improve information about available transportation options for veterans, and significantly expand outreach and marketing activities to six military installations, four military medical treatment facilities and more than 100,000 veterans and active duty military personnel who live in the community. $50,000
CO Colorado Department of Transportation Northwest Colorado The Northwest Colorado Council of Governments will collaborate with veterans, military, medical and service organizations in Northwest Colorado to develop a one-call/one-click center that includes transportation resources for nearly 50,000 veterans and active duty military personnel who live in the large, multi-county, rural area. $50,000
CO Total $164,500
FL City of Tallahassee Tallahassee The City of Tallahassee and StarMetro will conduct outreach and promotion of the Capital Region One-Call/One-Click Center to provide veterans, their families and the agencies that support them with improved access to information about transportation services in and around the Capital Region to popular destinations such as employment, education and health care facilities like the Tallahassee VA Outpatient Clinic. $50,000
FL Jacksonville Transportation Authority Jacksonville The Jacksonville Transit Authority will develop the Northeast Florida One-Call/One Click Transportation Resource Center that will allow veterans to obtain immediate information to connect to transit services through a single call or a single visit to a web page. Services include support organizations, social service agencies, car and van pools, volunteer driver programs, bicycles, walking, and taxis. $50,000
FL Lee County Government Lee County Lee County will use funds for the initial deployment of informational kiosks at key transit locations, including the new VA Health Care Center, for planning assistance for regional coordination on transportation access, and for implementation of vehicle arrival notification system for the transit system’s 65 buses. Together, these three projects represent an opportunity to significantly improve access to transportation options for veterans and their families, while also serving the public at large. $1,359,200
FL Pinellas County Metropolitan Planning Organization Pinellas County "The Tampa Bay Area Regional Transportation Authority will expand its existing role as a transportation resource by creating a One-Call/One-Click Transportation Information Center that will serve as a single point of contact for consumers to learn about available transportation resources in the seven-county Tampa Bay region. $50,000
FL Santa Rosa Board of County Commission Santa Rosa County The Pensacola Bay Area Community Transportation Coordinator will upgrade vehicle technology as well as scheduling and dispatching software for the Santa Rosa County Veterans Memorial Foundation-funded to the Veterans' Affairs Clinic in Escambia County. These technology upgrades will allow the trips to be provided without the need to purchase additional vehicles. More efficient use of existing resources will help make trips available for the veterans of Santa Rosa County who otherwise would not be able to travel to the VA Clinic in Escambia County. $222,387
FL St. Lucie County Board of County Commissioners St. Lucie County St. Lucie County will set up the infrastructure necessary to create a one-call/one-click center. The goal is to connect St. Lucie and Martin County veterans, their military family members, and other transportation-disadvantaged populations to various destinations throughout the region for employment, medical and recreational purposes. $454,000
FL Total $2,185,587
GA Atlanta Regional Commission Atlanta Metro Area Atlanta Regional Commission will use funds for the "One Click to Get There” project to raise awareness of the one-click mobility management software, increase the number of users, and establish a trained corps of volunteers to host training sessions throughout the 18-county metro area. The software, which includes an easy to use web-based public interface, links veterans, older adults, persons with disabilities and others to more mobility options in the region. $50,000
GA Georgia Department of Transportation Coastal Georgia The Coastal Regional Commission of Georgia will expand the One-Call Center into a One-Call/One-Click Center by building a website and implementing software that will permit veterans and their families, along with all others who request the service, to schedule and cancel trips via the internet. $210,000
GA Total $260,000
IA Iowa Department of Transportation Statewide The Iowa Department of Transportation will create a one-call/one-click resource allowing veterans, persons with disabilities, persons over 60, and the general public to access information about transportation and other human service resources. Also included with this project is the purchase of rideshare matching software to connect people who are willing to drive with people who need a ride to a common location. $1,511,800
IA Total $1,511,800
ID Idaho Transportation Department Statewide The Community Transportation Association of Idaho will develop and implement an education and outreach program to promote Idaho’s One-Call/ One-Click resource and help inform veterans, their families and human service agencies about available transportation options throughout the state, which is home to more than 140,000 veterans and active duty military personnel. $50,000
ID Total $50,000
IL Illinois Department of Transportation Northwest Illinois Lee County, with assistance from the Lee Ogle Transportation System (LOTS), will expand the One-Call-One-Click (iVET) call center and web site to provide nearly 40,000 veterans and their families living in northwest Illinois with a single, coordinated source of information for accessing transportation options in a six-county area. $81,778
IL Total $81,778
IN Central Indiana Regional Transportation Authority Central Indiana The Central Indiana Regional Transportation Authority will develop a One-Call One-Click Transportation Resource Center, which includes a new web site and interactive online database with information about transportation resources available in the 10-county Central Indiana region, which includes the City of Indianapolis and surrounding suburban and rural areas. Funding also will support outreach efforts to promote the new resource to more than 135,000 veterans and military families who live in the region. $20,000
IN Total $20,000
KY Kentucky Transportation Cabinet Statewide The Kentucky Transportation Cabinet will expand its statewide call center and “Vet” Transportation Connection to include five public transit providers, enhance partnerships between veterans, military, medical and service organizations statewide to identify and address transportation needs, and promote the resource to more than 335,000 veterans who live in the state. $858,421
KY Total $858,421
LA The City of Shreveport Shreveport The City of Shreveport will expand the call center for SporTran’s paratransit service (LiftLine) to a One-Call/One-Click Information Center and Network that will provide transportation resources to the growing number of veterans who live in Shreveport and Bossier City, home of Barksdale Air Force Base and the Overton Brooks VA Medical Center. Funding also will be used to promote the resource and create a network of transit providers, military organizations, and human service agencies working to improve transportation options for veterans and people with disabilities in the community. $490,000
LA Total $490,000
MA Berkshire Regional Transit Authority Berkshire County The Berkshire Regional Transit Authority will establish a one call/one click transportation resource center within its Intermodal Transportation Center to raise awareness of transportation resources for veterans and their families, as well as other transit dependent members of the community. $2,000,000
MA Cape Ann Transportation Authority Cape Ann The Cape Ann Transportation Authority will coordinate its services with those of paratransit providers in the greater Boston area and other urban centers by sharing route information and integrating technology, giving Veterans 24/7 one-call/one-click access to available transportation options for medical, education, healthcare, employment and more in the region. $289,080
MA Metrowest Regional Transit Authority Framingham The Metrowest Regional Transit Authority is in the process of developing a paratransit operation center to meet the needs of its growing paratransit/demand response operations, which has been increasing by an average of 11 percent annually. MWRTA anticipates continued significant growth in paratransit ridership, including veterans. $1,024,000
MA Total $3,313,080
MI City of Livonia Detroit Metro Area The City of Livonia will expand the Livonia Community Transit call center into a full service One-Call/One-Click transportation information center to provide veterans, military family and other members of the community with simplified access to transportation mobility options in the Detroit Metro area. $238,594
MI Michigan Department of Transportation Statewide The Michigan Association of United Ways will bring together eight regional 2-1-1 call centers and create a statewide One-Call/One-Click Center that will include transportation options for every county in Michigan, allowing veterans and other users to tap the entire state’s resources and connect with locally available transportation and other vital services. Information will be accessible 24/7 by calling 2-1-1 or clicking on a web site. $1,470,100
MI Suburban Mobility Authority for Regional Transportation Detroit Metro Area The Suburban Mobility Authority for Regional Transportation (SMART) and the Area Agency on Aging will expand a one-call/one-click mobility management service called MyRide2 that will provide veterans in the Detroit Metro area with improved access to transportation resources via a multilingual toll-free phone line and interactive web site. Funds will be used to promote the service to more than 265,000 veterans living in the area and coordinate outreach efforts with the John D. Dingell VA Medical Center and other health and human service organizations. $220,000
MI Total $1,928,694
MN Minnesota Department of Transportation Statewide The Minnesota Department of Transportation will expand an existing one-call, one-click center to include statewide transportation service information to allow more than 68,000 veterans who live in the state, military families and others to easily access information about public and private transportation options. $586,206
MN Total $586,206
MO Mid-America Regional Council Greater Kansas City The Mid-America Regional Council will coordinate with transportation providers in the Kansas City Region to pull service information into a one-click, online database and conduct marketing and outreach efforts to promote the web site to more than 149,000 veterans who live in the area, military organizations, medical and educational institutions and other stakeholders. $49,990
MO Total $49,990
MP Commonwealth Office of Transit Authority Northern Mariana Islands, Pacific Ocean The Commonwealth Office of Transit Authority for the Northern Mariana Islands, a U.S. territory in the Pacific Ocean, will build and equip a One-Call/One-Click Center to coordinate current specialized transit and future public transportation services for hundreds of veterans and military personnel who live on the islands. $1,079,600
MP Total $1,079,600
MT Great Falls Transit Statewide The Montana Transit Association will develop a web-based program to allow transportation agencies and human service organizations across the state to share ride schedules, coordinate services and make it easier for the more than 110,000 veterans who live in Montana to access information that will help them get to employment, medical appointments and other destinations. $380,500
MT Total $380,500
NC City of Fayetteville City of Fayetteville The City of Fayetteville, in coordination with Fort Bragg, the VA Medical Center and surrounding counties, will create and host a joint agency website and call center with information about transportation options and other resources available for the more than 150,000 veterans, active duty military and families living in the area. $46,680
NC North Carolina Department of Transporation Southwest North Carolina Multiple rural transit providers in Southwest North Carolina will create a One-Call/One-Click Travel Management Coordination Center that will enable more than 20,000 veterans and their families who live in the area to better understand and coordinate transportation options to improve access to jobs, education, health care and other services. $459,873
NC North Carolina Department of Transportation Jacksonville Onslow United Transit System (OUTS) will purchase software to upgrade its one-call center and transit vehicles with automated vehicle location technology to improve coordination of transit service among multiple providers in the Jacksonville area, which is home to more than 147,000 veterans and active duty military personnel who live and work at Marine Corps Base Camp Lejeune and Marine Corps Air Station New River. $57,136
NC Total $563,689
ND City of Grand Forks Statewide The City of Grand Forks, its regional partners and the North Dakota Department of Transportation will expand an existing call center and online resource into a full service One-Call/One-Click Center to provide more than 62,000 veterans and active-duty military personnel who live in the state with statewide transportation options and information on other health and social services. $1,776,120
ND Total $1,776,120
NE Omaha-Council Bluffs Metropolitan Area Planning Agency Omaha The Omaha-Council Bluffs Metropolitan Planning Agency will conduct outreach and marketing activities to promote the Midlands One-Call Transportation Center that is being developed for the five-county region in Iowa and Nebraska, which is home to more than 77,000 veterans and active duty military personnel, Offutt Air Force Base and the VA Nebraska-Western Iowa Health Care System. $50,000
NE Transit Authority of the City of Omaha Omaha Metro will upgrade fare equipment technology for its paratransit service and other transit providers in the Omaha region to better coordinate reservations, fare payment, identification of customers and other information that will be incorporated into the Midlands One-Call Transportation Center that is being developed by the Omaha-Council Bluffs Metropolitan Area Planning Agency. $2,000,000
NE Total $2,050,000
NJ Morris County Morris County Morris County will develop a One-Click/One-Call Transportation Resource Center to coordinate local transportation services for more than 25,000 veterans who live in the county and improve access to the Lyons Veterans Administration Healthcare Center in Basking Ridge, the East Orange Veterans Administration Healthcare Center and the Morris Township Veterans Administration Outpatient Clinic. $543,000
NJ Total $543,000
NM Mid-Region Council of Governments Albuquerque The Mid-Region Council of Governments will implement the first phase of a comprehensive one-call/one-click center, including the development and implementation of a one click web site, to provide the more than 78,000 veterans who live in the greater Albuquerque region with improved access and integrated referrals to participating transportation providers. $332,500
NM New Mexico Department of Transportation Northern New Mexico The New Mexico Department of Transportation will upgrade a Regional Call Center to include scheduling software, in-vehicle technology and routing to improve access to transit services for more than 75,000 veterans who live in the northern counties of Santa Fe, Bernalillo, Los Alamos, Rio Arriba and Taos. $414,000
NM Total $746,500
NV Regional Transportation Commission of Southern Nevada Southern Nevada The Regional Transportation Commission of Southern Nevada will conduct research to support the development of a Veterans Medical Transportation Network that will transport veterans to and from medical facilities within the Las Vegas Valley, which is home to more than 280,000 veterans and active duty military personnel. $50,000
NV Total $50,000
NY County of Schuyler Schuyler County The Arc of Schuyler County will conduct planning, outreach and marketing of its one-call/one-click center in coordination with veterans service organizations to improve access to transportation information for veterans, service members and their families. $36,000
NY Total $36,000
OH Greater Dayton Regional Transit Authority Dayton The Greater Dayton Regional Transit Authority will upgrade scheduling and dispatch software for its paratransit service to allow veterans and other users to schedule trips, access trip information and make trip changes via the web and smart phones, and to provide phone call reminders before scheduled trips. More than 80,000 veterans live in the area, which is home to the Wright-Patterson Air Force Base and Medical Center, and the Dayton VA Medical Center. $450,000
OH Portage Area Regional Transportation Authority Portage and Geauga Counties The Portage Area Regional Transportation Authority will develop a one-call/one-click center called NEORide to give area veterans and other residents in northeastern Ohio an all-in-one trip planning tool that incorporates multiple transportation service providers in Portage and Geauga counties, which are home to more than 20,000 veterans and active duty military personnel. $274,400
OH Stark Area Regional Transit Authority Stark County The Stark Area Regional Transit Authority will conduct marketing and outreach efforts to promote its One-Call/One-Click center, which will coordinate information and trip planning for Proline paratransit service and two private transportation providers, making it easier for the more than 30,000 veterans who live in Stark County to schedule trips to employment, medical and other services. $50,000
OH Western Reserve Transit Authority Mahoning County The Western Reserve Transit Authority will implement an outreach and education plan to work with county veteran service organizations, the VA Outpatient Clinic, Youngstown State University’s Office of Veterans Affairs, and other partners to promote a One-Call/One-Click Center that is being developed to improve access to transportation options in Mahoning County, which is home to nearly 20,000 veterans and military families. $50,000
OH Total $824,400
OK Indian Nations Council of Governments (INCOG) Muskogee The Oklahoma Veterans Access Transit Project, a collaborative effort between five rural transit agencies, will be augmented by adding in-vehicle technology that will allow better coordination and customer ride notifications. Funds will also be used to complete a veterans one-call center at the Veterans Transportation Service (VTS) site in Muskogee. Also, a marketing and outreach project will aim to make veteran's aware of their transportation options while soliciting their ideas for resolving transportation challenges. $510,896
OK Total $510,896
OR Rogue Valley Transportation District Jackson County "Rogue Valley Transportation District (RVTD) will purchase a building to house its one-call/one-click center. RVTD works with all four of the the Jackson County special transportation providers by receiving client calls and brokering client trips to providers. In this capacity RVTD is able to find the most cost-effective and client focused option. $1,082,200
OR Tri-County Metropolitan Transportation District of Oregon Portland RideConnection, a nonprofit organization that coordinates transportation, will implement an outreach plan to the military community promoting its one-call center. The outreach plan will identify transportation related assets and needs, and propose coordination activities within the Rid Connection network. RideConnection will also use the information gathered to standardize how trip information is shared, and develop strategies for ongoing involvement of customers and volunteers. $49,643
OR Total $1,131,843
PA County of Cambria Cambria County Cambria County will increase outreach and marketing of its developing one-call/one-click center to new local partners, as well as additional planning to coordinate with PennDOT's statewide project. The funding will be used for final planning efforts, training, marketing efforts, and public outreach. $50,000
PA Total $50,000
SC South Carolina Department of Transportation Four-county area in Southeastern South Carolina Lowcountry Council of Governments will conduct an outreach project that includes analyzing veterans' needs and an updating coordination plan to address those needs. Marketing, via a variety of community outreach approaches, will ensure that our military community is informed about and encouraged to utilize existing and new services. $49,714
SC Total $49,714
SD South Dakota Department of Transportation Prairie Hills and River Cities Prairie Hills and River Cities will use funds for a joint education and outreach campaign to promote One-Call/One-Click Center projects. Outreach will include a uniform marketing campaign with a single logo and vehicle wraps that will be a moving billboard for the centers. $50,000
SD South Dakota Department of Transportation Prairie Hills and River Cities Prairie Hills and River Cities will use funds for a joint education and outreach campaign to promote One-Call/One-Click Center projects. Outreach will include a uniform marketing campaign with a single logo and vehicle wraps that will be a moving billboard for the centers. $50,000
SD Total $100,000
TX Alamo Area Council of Governments San Antonio AlamoRides will be the Regional One-Call/One-Click Center, using a variety of technologies for both multi-agency coordination and individual consumer communication. The ADA-compliant AlamoRides system will be built on a sophisticated IVR telephone system; a highly searchable, interactive website; and a comprehensive database of a transportation options in the San Antonio Area, home to 215,000 veterans and 168,000 active duty service $841,120
TX City of El Paso Sun Metro El Paso The City of El Paso and Sun Metro will design and develop a solid marketing and public outreach program that will help inform the citizens, in particular, the veteran community, of a service that will contribute towards veteran community's transportation needs throughout the El Paso region. $31,000
TX Dallas Area Rapid Transit Dallas DART will create an open source software system called North Texas Rides. The project will create one click websites, mobile and social applications as well as kiosks located throughout the region that will provide information on the full range of transportation services in the region. $1,239,800
TX Texas Department of Transportation 14-county area in East Texas East Texas COG will create the One-Stop Regional Transportation Call Center that will offer all residents of the region, particularly veterans and those with mobility challenges, a streamlined service to assist them in meeting their mobility needs. Advanced systems such automated vehicle locators and GPS technologies will be utilized in the call center to improve accessibility and contribute to broader traveler mobility. $230,992
TX Total $2,342,912
UT Tooele County Toole County Tooele County will use funds to identify and assist in the development of a marketing plan and outreach program for its One-Call/One-Click Center to veterans, military family members, and other transportation disadvantaged populations. Funds will also be used to assist in increasing communication between thethe center and other computer aided scheduling and dispatch systems in the area, and to develop a program evaluation system to monitor the successes/failures of the services and to help improve service. $50,000
UT Utah Transit Authority Statewide UTA will build a data exchange framework which will allow trips, customers, and other information to be shared across many regional transportation providers, including the Disabled American Veterans volunteer transportation network. $450,000
UT Total $500,000
VA Culpeper County, Virginia Culpeper County Culpeper County will renovate a section of building and purchase technolgy to expand and upgrade existing Senior Center to become veteran/transportation one-call/one-click center. $172,303
VA Total $172,303
WA Washington State Department of Transportation King County Hopelink will use funds to market and promotion of its new One-Stop Access project, which includes a website, a smartphone application, and transportation kiosks. This promotion will improve the success of the project by ensuring that veterans are aware of and understand how to use these new tools. The King County Mobility Coalition (KCMC) will also implement a needs assessment to better understand the transportation challenges facing veterans in our county, including their awareness of existing transportation options. $50,000
WA Washington State Department of Transportation Longview Paratransit Services will hire an outreach coordinator, who will work to identify new ride resources to include on new kiosks and make informational presentations to veterans groups about various transportation resources available in their community. In addition, the outreach coordinator will attend health fairs and other events to talk about how to utilize the “One-Call/One-Click” Transportation Resource Center. $50,000
WA Washington State Department of Transportation Five-County area in Southwest Washington Human Services Council will use funds to provide a more robust web-based scheduling, dispatching, billing and reporting software system with the capacity to support multiple transportation providers. The enhanced software will allow multiple agencies to provide timely and efficient coordination and scheduling of trips, resulting in more flexibility and new opportunities to share trips, reduce costs, and save time for riders. $222,688
WA Washington State Department of Transportation Pierce County Pierce County will buy a web server and build new website to create true one-call/one-click center on the United Way/South Sound 211 system. They will also use funds for in-depth outreach to veterans and military families to engage them in updating the two county-coordinated transportation plans, and for marketing of the OneCall/One Click center. $77,400
WA Total $400,088
WI Center for Independent Living for Western Wisconsin, Inc. 10-County Area in Western Wisconsin The Center for Independent Living of Western Wisconsin will conduct outreach, marketing for a one-call/one-click centers in Western Wisconsin, covering 18 counties, and complete a performance measurement study on the effectiveness of the centers in meeting the needs of veterans. $50,000
WI Total $50,000
Grand Total: $28,957,621