Technical Reports Documentation Page

Technical Report Documentation Page Form Approved OMB No. 0704-0188
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1. AGENCY USE ONLY (Leave blank) 2. REPORT DATE
February 2002
3. REPORT TYPE AND DATES COVERED
Original ­ March 1992
Updated ­ February 2002
4. TITLE AND SUBTITLE
Quality Assurance and Quality Control Guidelines
5. FUNDING NUMBERS
6. AUTHOR(S)
Rick Carter, Dr. Osama Tomeh, Georges Darido, Donald Schneck and Frank Waesche III
7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES)
Booz Allen Hamilton *
8283 Greensboro Drive
McLean, VA 22102
8. PERFORMING ORGANIZATION REPORT NUMBER
9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES)
U.S. Department of Transportation
Federal Transit Administration
400 Seventh Street, S.W.
Washington, DC 20590
10. SPONSORING/MONITORING
AGENCY REPORT NUMBER

FTA-IT-90-5001-02.1
11. SUPPLEMENTARY NOTES
* Assisted by Wallace, Montgomery & Associates, 110 West Road, Suite 345, Towson, MD 21204
12a. DISTRIBUTION/AVAILABILITY STATEMENT
Available From:
National Technical Information Service/NTIS, Springfield, Virginia 22161.
Phone 703.605.6000, Fax 703.605.6900, Email orders@ntis.fedworld.gov
12b. DISTRIBUTION CODE
13. ABSTRACT (Maximum 200 words)
The Federal Transit Administration (FTA) sponsored the development of the Quality Assurance and Quality Control Guidelines to provide a resource for transit authorities and others undertaking capital projects. The FTA requires grantees undertaking major capital programs to prepare a Project Management Plan (PMP) that includes a Quality Plan. Even for those projects not considered major, a Quality Plan can be a useful tool for guiding activities to assure project quality.

Chapter 1 presents definitions and provides an overview of quality in capital projects. Chapter 2 presents fifteen elements that should be the basis of a quality program. Chapter 3 discusses alternative approaches that depend on the type of capital project, the size of the project, and the use of consultants for project management; as well as an overview of the use of independent assurance programs, QA/QC in design-build projects, information on test lab accreditation, a description of the value engineering process, and a section on software quality assurance. Chapter 4 discusses the development of the Quality Plan throughout the different project phases from project planning, preliminary engineering and final design, construction and equipment procurement, and testing and startup. The appendices provide selections of quality elements from several transit quality programs.
14. SUBJECT TERMS
Quality Assurance, Quality Control, Quality Management System, Quality Plans, Project Management, Construction Management, Design-Build, Lab Accreditation, Value Engineering, Owner-User Perspectives
15. NUMBER OF PAGES 27
16. PRICE CODE
17. SECURITY CLASSIFICATION OF REPORT
Unclassified
18. SECURITY CLASSIFICATION OF THIS PAGE
Unclassified
19. SECURITY CLASSIFICATION OF ABSTRACT
Unclassified
20. LIMITATION OF ABSTRACT

NSN 7540-01-280-5500
Prescribed by ANSI Std. 239-18298-102