Letters of Finding are issued as the result of investigation, analysis, and determination of complaints received by the FTA Office of Civil Rights. These documents are administratively determined and are not precedential in nature. Generally, Letters of Finding, which are normally addressed to a specific individual or entity, set forth the agency’s determination regarding an issue involving a specific factual situation. Such letters may be helpful to others when dealing with the same issue involving similar facts.
The list below contains hyperlinks to each individual subject page, which feature the relevant Letters of Finding. Letters containing multiple issues are listed in multiple sections and may appear more than once.
For older Letters of Finding, visit the Archive Letters of Finding page.