Toll-Free Assistance Line

If you have any questions or concerns regarding public transportation for persons with disabilities, please contact the Federal Transit Administration (FTA) Office of Civil Rights on our toll-free Americans with Disabilities Act (ADA) Assistance Line at 1-888-446-4511. Please leave a message, and your questions or concerns will be addressed by a member of the FTA ADA Team. If you require specific technical assistance, your call will be directed to the appropriate FTA program office.

If you prefer to e-mail us, please submit your question through FTA’s Contact Us tool here: In the “Category” drop-down field, select the option “Civil Rights & Accessibility.”