File an EEO Complaint with FTA

Who May File a Complaint?

An employee or applicant for employment who believes that he or she, individually, or as a member of any specific class of persons, has been subjected to discrimination s on the basis of race, color, religion, national origin, sex, age or disability by a transit agency that receives FTA funds may file an administrative complaint with the FTA Office of Civil Rights.

FTA investigates systemic charges of discrimination involving a transit agency’s employment policies and practices. All individual complaints of discrimination must go to the Equal Employment Opportunity Commission (EEOC). Visit EEOC’s website for more information:

How Do You File?

You may file a complaint by completing the FTA complaint form (PDF).

The complaint form must be signed and mailed to:

Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590

With your form, please attach on separate sheet(s):

What Should You Expect From FTA’s Complaint Process?

FTA strives to process complaints promptly. At the conclusion of our investigation, you will receive a letter outlining our findings.  In the FTA complaint investigation process, we analyze allegations for possible EEO deficiencies by the transit provider. If deficiencies are identified, they are presented to the transit provider and assistance is offered to correct them within a predetermined timeframe. We do not represent individual complainants; our role is to ensure FTA funding recipients are in compliance with EEO program requirements.

Do You Need to File a Local Complaint First?

We encourage, though do not require, individuals to first file a complaint directly with the transit provider to give it an opportunity to resolve the situation.  FTA grantees are required to have local EEO complaint procedures.