2011 VTCLI Awards

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The following projects were selected for funding under the Fiscal Year 2011 Veterans Transportation and Community Living Initiative discretionary grant opportunity.

State Project ID Recipient Project Description Allocation
AK D2011-BUSP-138 Municipality of Anchorage Creation of mobile smartphone applications to extend the reach of the existing one-call center. $120,000
CA D2011-BUSP-139 Los Angeles County Metropolitan Transportation Authority Technology upgrades to Southern California 511 system to improve the information accessibility of the area’s transportation services. $2,000,000
CA D2011-BUSP-140 Omnitrans Hardware and software purchase to expand the capacity of the 211 system. Real-time arrival displays at VA hospital and mobile application. $227,240
CO D2011-BUSP-141 Colorado Department of Transportation All Points Transit will purchase software upgrades for the existing one-call center to enable scheduling rides for military & veterans service providers. $29,052
CO D2011-BUSP-142 Colorado Department of Transportation DRMAC will create a one-call/one-click center with an information and assistance function and pilot coordinated reservations and scheduling system. $613,580
CO D2011-BUSP-143 Colorado Department of Transportation Accessible Cordinated Transportation will upgrade software capabilities for the existing Joint Dispatch and Call Center. $362,500
CO D2011-BUSP-144 Colorado Department of Transportation NW Colorado COG will create a one-call/one-click center and a regional billing center to enhance veterans travel training program. $321,600
FL D2011-BUSP-145 Broward Metropolitan Planning Organization Upgrade 211 system to serve as one-call/one-click center, bringing transportation into the employment, housing, food and counseling information system. $539,937
FL D2011-BUSP-146 Central Florida Regional Transportation Authority (LYNX) New customer information system including one-call service integrated with transit website & transportation information kiosks throughout project area. $1,056,800
FL D2011-BUSP-147 City of Tallahassee Expand existing transit call center to provide information, transportation and scheduling for veterans, add customer scheduling website. $1,200,000
FL D2011-BUSP-148 Jacksonville Transportation Authority Build a one-call/one-click transportation resource center to expand access to the regional scheduling system via the internet and telephone. $1,925,200
FL D2011-BUSP-149 Pinellas County Metropolitan Planning Organization Create a one-stop center with online tool, toll-free phone number, interactive voicemail system, mobile applications for real-time information. $1,098,339
FL D2011-BUSP-150 Polk County Board of County Commissioners Consolidation of 3 call centers into single one-call center with centralized website and phone number for coordinated delivery of transportation. $1,542,267
GA D2011-BUSP-151 Atlanta Regional Commission (ARC) Link multiple call centers to centralized database through multi-functional website to improve mobility planning by tracking requests & gaps in service. $419,855
GU D2011-BUSP-152 Guam Regional Transit Authority Create a one-call/one-click transportation center for military, veterans and community transportation providers in multi-discipline Disabilities Center. $1,305,000
HI D2011-BUSP-153 County of Maui Department of Transportation Create one-call center integrated with Aging & Disability Resource Center; allow multiple providers to streamline eligibility, application & scheduling. $233,129
ID D2011-BUSP-154 Idaho Transportation Department Create searchable resource directory, as well as an automated provider information update system for the state, link to 511 system and build mobile app. $39,600
ID D2011-BUSP-155 Idaho Transportation Department Implement a one-call center, incorporate volunteer drivers into coordinated scheduling system; establish reservation system to share trip requests. $284,058
ID D2011-BUSP-156 Idaho Transportation Department Purchase base software and hardware for a one-call resource center in Kootenai County. $220,000
IL D2011-BUSP-157 Illinois Department of Transportation Implement a statewide one-click website using transportation provider inventory, including local, intercity, rideshare options. $362,000
IL D2011-BUSP-158 Lee County Implement one-call/one-click center with single information source and scheduling point for 5 existing human service transportation providers. $131,325
IN D2011-BUSP-159 Central Indiana Regional Transportation Authority Combine existing database with regional commuter hotline, website. Incorporate demand-response, senior & VA medical transportation & 3 transit services. $40,000
KY D2011-BUSP-160 Kentucky Transportation Cabinet Purchase one-call technology for regional community & Medicaid transportation providers. Expand statewide call center with state Dept of Vets Affairs. $797,506
MA D2011-BUSP-161 Montachusett Regional Transit Authority (MART) Expand one-call center to include veterans agencies. Upgrade in-vehicle technology to enable Vets Charlie Cards (electronic fare card). $2,000,000
MD D2011-BUSP-162 Maryland Department of Transportation Implement a one-call/one-click center for veterans and their transit needs in rural Eastern Maryland. Purchase of technology & space. $400,000
MD D2011-BUSP-163 Maryland Department of Transportation Connect web info system with 211 system, human service & workforce programs. Install transportation info kiosks at military installations, VA facilities. $1,572,116
MI D2011-BUSP-164 Suburban Mobility Authority for Regional Transportation (SMART) Purchase technology for same-day scheduling, improve access to web portal and upgrade the phone systems for elderly users and persons with disabilities. $101,776
MN D2011-BUSP-165 Minnesota Department of Transportation Upgrade existing statewide one-call/one-click center, add info about transportation options, integrate with state's LinkVet program. $1,188,000
MO D2011-BUSP-166 Mid-America Regional Council Implement an integrated and shared transportation database with public user interface, focusing on information & referral. $160,855
NC D2011-BUSP-167 Wake County by and through its Department of Human Services Upgrade one-call center system to offer 24-hr availability, create a one-click website that will allow individuals & agencies to schedule trips online. $601,661
NE D2011-BUSP-168 Omaha-Council Bluffs Metropolitan Area Planning Agency Expand and upgrade the existing computer aided scheduling and dispatching system to a region-wide system, adding automated customer phone scheduling. $933,750
NH D2011-BUSP-169 Cooperative Alliance for Seacoast Transportation Purchase enhanced web-based coordination software, call–taking hardware & mobile data terminals for vehicles in the coordinated transportation effort. $324,000
NJ D2011-BUSP-170 New Jersey Transit Corporation Implement a final phase of construction which will expand its existing facility. Purchase in-vehicle technology and increase capacity for veterans needs. $1,463,646
NV D2011-BUSP-171 Regional Transportation Commission of Southern Nevada Establish a communication network between current human service transportation providers. $1,016,864
NY D2011-BUSP-172 County of Schuyler Implement a one-call/one-click system to process reservations, integrated with scheduling, routing, and billing and reporting. $93,750
OH D2011-BUSP-173 Stark Area Regional Transit Authority Improve demand-response system & offer services to veterans; create brokerage to share dispatching between paratransit service & private providers. $336,011
OH D2011-BUSP-174 Western Reserve Transit Authority Expand existing customer service center into a one-call/one-click center, integrated with a 211 Help Hotline to facilitate inter-agency trip sharing. $732,000
OK D2011-BUSP-175 Indian Nations Council of Governments (INCOG) Create 26-county one-call center coordinating transportation in/around Tulsa & Muskogee VAMC, incorporating urban, rural, tribal, DAV/VA transportation. $607,752
OR D2011-BUSP-176 Lane Transit District Upgrade existing one-call center with new scheduling/dispatching software, new telephone systems with interactive voice response & mobile data computers. $1,088,000
OR D2011-BUSP-177 Tri-County Metropolitan Transportation District of Oregon Expand one-call center to connect additional transportation resources. Update IT infrastructure to enable coordination with VA transportation. $330,728
PA D2011-BUSP-178 County of Cambria Implement county one-call/one-click center in Rural Transit Center, helping coordinate transit, paratransit, and senior transportation. $190,500
PA D2011-BUSP-179 Pennsylvania Dept of Transportation Create a network of four regional one-call centers with websites to bring together individual transportation providers into regional coordinated system. $2,000,000
SC D2011-BUSP-180 Lowcountry Council of Governments Install mobile data terminals in regional transit vehicles to implement automatic vehicle location and create customer portal website. $124,480
SD D2011-BUSP-181 South Dakota Department of Transportation River Cities Transit will upgrade scheduling and dispatching system, add mobile data terminals to vehicles, as well as create online ride scheduling. $319,200
SD D2011-BUSP-182 South Dakota Department of Transportation Prarie Hills Transit will create interactive webpage and database for scheduling trips located in existing regional call center. $183,680
TX D2011-BUSP-183 City of El Paso Create one-call/one-click system by purchasing technology upgrades to better access common transportation resource database; assign and schedule trips. $1,216,318
TX D2011-BUSP-184 Corpus Christi Regional Transportation Authority Expand the capacity of the Customer Service Center to house regional call center for transportation, human services and community information. $848,480
TX D2011-BUSP-185 VIA Metropolitan Transit Create an information database on transportation program eligibility and availability from all local transportation providers. $148,000
UT D2011-BUSP-186 Tooele County Create one-call center to coordinate trips between participating providers. Purchase scheduling/dispatching system & in-vehicle hardware for providers. $177,230
VT D2011-BUSP-187 Vermont Agency of Transportation Implement new scheduling/dispatching system to include DAV/VA transportation services. Create website connections for one-click service. $352,900
WA D2011-BUSP-188 County of Pierce Expand local 211 transportation center to a one-call/one-click center with technology upgrades for center and providers, allowing efficient brokerage. $211,921
WA D2011-BUSP-189 Washington State Department of Transportation Hopelink will build mobile smart phone application & a one-click website that will connect veterans to community transportation providers. $168,000
WA D2011-BUSP-190 Washington State Department of Transportation Human Service Council will implement one call/one click center to improve compatibility of transportation programs in the region. $130,315
WA D2011-BUSP-191 Washington State Department of Transportation Paratransit Services will upgrade scheduling software for compatibility with systems at VAMCs & existing non-emergency medical transportation broker. $438,776
WI D2011-BUSP-192 Aging & Disability Resource Center of Eau Claire County Create two call centers in Western Wisconsin, integrated with ADRC, with a particular focus on the mobility needs of veterans in the area. $292,812
Total $34,622,509

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