Project Management Oversight (PMO) Lessons Learned

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Purpose (Updated August 2015)

This information is intended to increase the effectiveness of transit capital expenditures through shared experience and lessons learned on major capital transit projects.

This collection is from various phases of a variety projects which can be usefully applied to other similar projects. The lessons pertain to engineering and project management activities and are classified into the relevant project phases and categories.

Further updates and improvements to the Lessons Learned information are planned. Please contact Matthew Nawn, 202-366-0893 or with any comments, questions, or suggestions for improvement.


The lessons learned program was developed with the assistance of FTA Project Management Oversight Program (PMOP) contractors, transit properties, and FTA regional engineers. The objective of Project Management Oversight is to assist FTA in its mission of ensuring that major capital transit projects are executed professionally, efficiently, and in conformance with applicable statutes, regulations, and guidance as well as sound engineering and project management practices. The focus of PMO services is determine if a project is on time, within budget, in conformance with the grantee's approved plans and specifications, and is efficiently and effectively implemented. The lessons learned program is an integral part of the PMOP and the requirements associated with this program are detailed in FTA Office of Capital Project Management Oversight Procedure 26.

Phases (Under MAP-21; and as stated in OP-26)

  • Project Development
  • Engineering
  • Procurement
  • Construction
  • Startup

Phases (Under SAFETEA-LU; Prior to October 1, 2012)

  • Pre-PE or Alternative Analysis
  • Preliminary Engineering
  • Final Design
  • Construction and Revenue Operations.


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