Contact Us

The Federal Transit Administration is located at:

U.S. Department of Transportation
Federal Transit Administration
East Building
1200 New Jersey Avenue, SE
Washington, DC 20590

To contact the Office of Communications and Congressional Affairs by phone, please call (202) 366-4043.

Deaf, hard of hearing, and speech impaired callers may contact the general information switchboard using the Federal Relay Services:

• TTY = 1-800-877-8339
• Voice = 1-866-377-8642
• VCO = 1-877-877-6280

For ADA-related inquiries please use view a list of FAQs in the Contact Us Tool or contact us by email at: FTA.ADAAssistance@dot.gov.

For Procurement related inquiries, please visit the FTA Helpline or submit a question using the Third Party Procurement web form.

For local information contact your region.

Questions

Before submitting a question or comment to FTA, please review our Frequently Asked Questions (FAQ) Search Tool and FAQ pages.  If your question is of a local nature you may want to contact the FTA Regional Office nearest you.  If your question is not local or answered in the FAQs, you may submit a question using our Contact Us Tool. 

Please note that questions which include profanity, personal attacks, or other inappropriate comments or material will not be answered and, if visible to the public, removed from the site.

An information specialist responds to each email sent via the Contact Us Tool. These specialists process submissions Monday-Friday, except federal holidays. Correspondence sent late Friday evening or on federal holidays will not be reviewed until the next business day.

We understand the importance of answering your question quickly, and we strive to do so within two to three business days. However, there may be times when it will take longer for you to receive a response. To speed up the process, we ask that you do not send in multiple messages about the same issue.

Getting to FTA Headquarters in Washington, DC

U.S. Department of Transportation Federal Transit Administration East Building 1200 New Jersey Avenue, SE Washington, DC 20590

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Metrorail

Due to the limited amount of parking around DOT Headquarters, use of public transit is strongly advised. DOT is served by the Navy Yard Metrorail Station (Green line). The closest exit to DOT Headquarters is the Navy Yard exit. The building is located across the street from the West Building. Trains and bus schedules are available at Metrorail's website .

Driving

• Take I-95 N toward WASHINGTON.
• Merge onto I-395 N via EXIT 170A-B toward WASHINGTON / I-495 / TYSONS CORNER (Crossing into DISTRICT OF COLUMBIA).
• Keep LEFT to take I-295 S.
• Take the SOUTH CAPITOL STREET exit.
• Stay STRAIGHT to go onto S CAPITOL ST SW.
• Turn LEFT onto M ST SE.

I-66

• Take I-66 E toward WASHINGTON.
• Keep right onto GEORGE WASHINGTON MEMORIAL PARKWAY S.
• Merge onto I-395 N toward WASHINGTON (Crossing into DISTRICT OF COLUMBIA).
• Keep LEFT to take I-295 S.
• Take the SOUTH CAPITOL STREET exit.
• Stay STRAIGHT to go onto S CAPITOL ST SW.
• Turn LEFT onto M ST SE.

Suitland Parkway

• Take SUITLAND PKWY SE toward WASHINGTON (Crossing into DISTRICT OF COLUMBIA).
• Stay STRAIGHT to go onto S CAPITOL ST SE.
• Keep RIGHT at the fork to continue on S CAPITOL ST SE.
• Turn RIGHT onto M ST SE.

Pennsylvania Avenue

• MD-4 N becomes PENNSYLVANIA AVE SE.
• Take the ramp toward I-395.
• Merge onto SOUTHEAST FWY.
• Take the exit toward 8TH ST SE.
• Turn LEFT onto I ST SE.
• Turn LEFT onto 7TH ST SE.
• Turn RIGHT onto M ST SE.

I-95 from Northern Maryland

• Take I-95 S toward Washington.
• Take the BALTIMORE WASHINGTON PARKWWAY S exit- EXIT 22B- toward WASHINGTON.
• Merge onto MD-295 S (Crossing into DISTRICT OF COLUMBIA).
• MD-295 S becomes I-295 S.
• Take the HOWARD ROAD exit- EXIT 3B- toward DOWNTOWN.
• Turn RIGHT onto HOWARD RD SE.
• Keep LEFT at the fork in the ramp.
• Stay STRAIGHT to go onto S CAPITOL ST SE.
• Keep RIGHT at the fork to continue on S CAPITOL ST SE.
• Turn RIGHT onto M ST SE.

I-270 from Northern Maryland

• I-270 LOCAL S becomes I-270 S.
• Keep RIGHT to take I-270 SPUR S toward I-495 S / WASHINGTON / NORTHERN VIRGINIA.
• I-270 SPUR S becomes I-495 S / CAPITAL BELTWAY (Crossing into VIRGINIA).
• Take EXIT 43-44 toward GEORGE WASHINGTON MEMORIAL PARKWAY / VA-193 / GEORGETOWN PIKE / LANGLEY / GREAT FALLS.
• Take the GEORGE WASHINGTON MEMORIAL PARKWAY exit- EXIT 43- toward WASHINGTON.
• Merge onto GEORGE WASHINGTON MEMORIAL PKWY S (Passing through DISTRICT OF COLUMBIA- then crossing into VIRGINIA).
• Merge onto I-395 N toward WASHINGTON (Crossing into DISTRICT OF COLUMBIA).
• Keep LEFT to take I-295 S.
• Take the SOUTH CAPITOL STREET exit.
• Stay STRAIGHT to go onto S CAPITOL ST SW.
• Turn LEFT onto M ST SE.